Service Desk Expert

Junior On-site Almaty, Kazakhstan Full-time Veröffentlicht vor 3 Tagen

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Skills & Stack

Skills

Microsoft Office Ticketing Systems Windows

Über die Stelle

The role involves support operations for user requests within a ticketing system, including initial user assistance and incident resolution.

Aufgaben

Register user requests in the ticket system
Provide initial user support and consultation
Resolve incidents rapidly
Monitor ticket service status
Close tickets in the system

Auf diese Stelle bewerben

Senden Sie eine kurze Vorstellung – das Hiring-Team prüft und antwortet.

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Kaspi.kz

Product

Almaty-headquartered fintech and e-commerce super-app listed on Nasdaq and the London Stock Exchange, providing payments, marketplace and banking services across Kazakhstan and the region.

Location: Almaty, Kazakhstan
Team size: 5000+
Remote policy: Hybrid

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