T
Tamara
Verified
Application Support Engineer
Junior–Middle
On-site
Saudi Arabia
Full-time
Veröffentlicht vor 6 Tagen
Skills & Stack
Skills
SQL
Ticketing Systems
Über die Stelle
Tamara is hiring an Application Support Engineer to handle technical issues raised by customers and merchants of its fintech super-app.
Aufgaben
Address ticketing system inquiries from support agents with technical guidance.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Auf diese Stelle bewerben
Senden Sie eine kurze Vorstellung – das Hiring-Team prüft und antwortet.
T
Tamara
Verified
Startup
Riyadh-headquartered fintech and one of Saudi Arabia's first fintech unicorns, offering buy-now-pay-later and digital banking across the GCC; licensed and supervised by the Saudi Central Bank, with of
- Location
- Riyadh, Saudi Arabia
- Team size
- 201-500
- Remote policy
- Hybrid
Überblick
- Seniority
- Junior–Middle
- Remote policy
- Office
- Location
- Saudi Arabia
- Employment
- Full-time
- Posted
- Aug 09, 2026