K
Kaspi.kz

Service Desk Expert

Junior On-site Almaty, Kazakhstan Full-time Posted3 days ago
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Skills & stack

Skills
Microsoft Office Ticketing Systems Windows

About the role

The role involves support operations for user requests within a ticketing system, including initial user assistance and incident resolution.

Responsibilities

Register user requests in the ticket system
Provide initial user support and consultation
Resolve incidents rapidly
Monitor ticket service status
Close tickets in the system

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K
Kaspi.kz
Product

Almaty-headquartered fintech and e-commerce super-app listed on Nasdaq and the London Stock Exchange, providing payments, marketplace and banking services across Kazakhstan and the region.

Location
Almaty, Kazakhstan
Team size
5000+
Remote policy
Hybrid
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Overview

Seniority
Junior
Remote policy
Office
Location
Almaty, Kazakhstan
Employment
Full-time
Posted
Aug 12, 2026

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