T
Tamara
Verified
Application Support Engineer
Junior–Middle
On-site
Saudi Arabia
Full-time
Posted6 days ago
Skills & stack
Skills
SQL
Ticketing Systems
About the role
Tamara is hiring an Application Support Engineer to handle technical issues raised by customers and merchants of its fintech super-app.
Responsibilities
Address ticketing system inquiries from support agents with technical guidance.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Apply for this role
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T
Tamara
Verified
Startup
Riyadh-headquartered fintech and one of Saudi Arabia's first fintech unicorns, offering buy-now-pay-later and digital banking across the GCC; licensed and supervised by the Saudi Central Bank, with of
- Location
- Riyadh, Saudi Arabia
- Team size
- 201-500
- Remote policy
- Hybrid
Overview
- Seniority
- Junior–Middle
- Remote policy
- Office
- Location
- Saudi Arabia
- Employment
- Full-time
- Posted
- Aug 09, 2026