T
Tamara
Verified
Application Support Engineer
Junior–Middle
On-site
Saudi Arabia
Full-time
Publicado hace 6 días
Habilidades y stack
Skills
SQL
Ticketing Systems
Sobre el puesto
Tamara is hiring an Application Support Engineer to handle technical issues raised by customers and merchants of its fintech super-app.
Responsabilidades
Address ticketing system inquiries from support agents with technical guidance.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Postúlate a este puesto
Envía una breve presentación: el equipo de contratación la revisará y responderá.
T
Tamara
Verified
Startup
Riyadh-headquartered fintech and one of Saudi Arabia's first fintech unicorns, offering buy-now-pay-later and digital banking across the GCC; licensed and supervised by the Saudi Central Bank, with of
- Location
- Riyadh, Saudi Arabia
- Team size
- 201-500
- Remote policy
- Hybrid
Resumen
- Seniority
- Junior–Middle
- Remote policy
- Office
- Location
- Saudi Arabia
- Employment
- Full-time
- Posted
- Aug 09, 2026