Service Desk Expert

Junior On-site Almaty, Kazakhstan Full-time Опубликовано3 дня назад

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Навыки и стек

Skills

Microsoft Office Ticketing Systems Windows

О роли

The role involves support operations for user requests within a ticketing system, including initial user assistance and incident resolution.

Обязанности

Register user requests in the ticket system
Provide initial user support and consultation
Resolve incidents rapidly
Monitor ticket service status
Close tickets in the system

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Kaspi.kz

Product

Almaty-headquartered fintech and e-commerce super-app listed on Nasdaq and the London Stock Exchange, providing payments, marketplace and banking services across Kazakhstan and the region.

Location: Almaty, Kazakhstan
Team size: 5000+
Remote policy: Hybrid

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