T
Tamara
Verified
Application Support Engineer
Junior–Middle
On-site
Saudi Arabia
Full-time
Opublikowano 6 dni temu
Umiejętności i technologie
Skills
SQL
Ticketing Systems
O roli
Tamara is hiring an Application Support Engineer to handle technical issues raised by customers and merchants of its fintech super-app.
Zakres obowiązków
Address ticketing system inquiries from support agents with technical guidance.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Troubleshoot issues and escalate complex cases appropriately.
Maintain ownership of cases through resolution with documented updates.
Create support documentation and knowledge base materials.
Communicate with technical and non-technical stakeholders.
Aplikuj na tę rolę
Wyślij krótkie wprowadzenie — zespół rekrutacyjny je przejrzy i odpowie.
T
Tamara
Verified
Startup
Riyadh-headquartered fintech and one of Saudi Arabia's first fintech unicorns, offering buy-now-pay-later and digital banking across the GCC; licensed and supervised by the Saudi Central Bank, with of
- Location
- Riyadh, Saudi Arabia
- Team size
- 201-500
- Remote policy
- Hybrid
Podsumowanie
- Seniority
- Junior–Middle
- Remote policy
- Office
- Location
- Saudi Arabia
- Employment
- Full-time
- Posted
- Aug 09, 2026