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Talkdesk

Security Engineer (Pentesting, Incident Response & Investigations)

Middle–Senior Portugal Full-time Posted 2 months ago

Skills & stack

Languages
Python
Tools & Infra
Linux
Skills
Incident Response Penetration Testing

About the role

Security Engineer at Talkdesk, middle to senior level, based in Portugal. This is a full-time role in an office environment, with English at C1 level. The work centers on detecting, investigating, and responding to security incidents, with hands-on SIEM and incident response work.

Work format

Portugal. Full-time. English level C1.

Skills and tools

  • Python
  • Linux

What to prepare

  • Prepare a short example of incident response work you handled end to end.
  • Bring a walkthrough of SIEM detections, tuning, or alert triage work.
  • Have a Python example that shows scripting for detection or response tasks.

Responsibilities

  • Lead and support incident response from detection through containment, eradication, and recovery.
  • Investigate suspicious activity using logs, endpoints, network, and cloud sources.
  • Write post-mortems, root cause analyses, and incident reports.
  • Implement and tune SIEM use cases, detection rules, correlation logic, and alerting.
  • Onboard new log sources and maintain dashboards and reports.
  • Work with engineering, IT, and security teams to validate fixes and remediate findings.
  • Improve playbooks, runbooks, and SOC workflows.

Requirements

  • Hands-on incident response experience, including triage and containment.
  • Strong investigation skills across SIEM, EDR, network, and cloud logs.
  • Practical SIEM experience with detection rules and use cases.
  • Clear documentation for technical and non-technical audiences.
  • Cross-functional communication with engineering and security teams.
  • Linux or Unix proficiency and comfort with cloud log sources.
  • Programming ability with Python.

Nice to have

  • Detection engineering frameworks such as MITRE ATT&CK.
  • Compliance frameworks such as ISO 27001, NIST, or SOC2.
  • Experience with scripting or automation for detection or response tasks.

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Product

Cloud contact-center software company founded in 2011 by Tiago Paiva and Cristina Fonseca, with major engineering offices in Lisbon and Porto alongside its US headquarters. Talkdesk's AI-powered CX Cl

Location
Lisbon, Portugal
Team size
1500+
Remote policy
Hybrid
View company profile

Overview

Seniority
Middle–Senior
Location
Portugal
Employment
Full-time
English
C1
Posted
Aug 15, 2026

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